Returns & Exchanges
At Craft Supplies, we want you to be fully inspired by your purchase; if a product doesn't meet your creative needs, you can return it within 30 days of delivery. Please ensure all items are in their original packaging and unused to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the unused craft supplies in their original containers and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
