Returns & Exchanges

At Craft Supplies, we want you to be fully inspired by your purchase; if a product doesn't meet your creative needs, you can return it within 30 days of delivery. Please ensure all items are in their original packaging and unused to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the unused craft supplies in their original containers and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.